Reviews

Austin Wenzel on 09/28/2026

We asked for a quote on repairs for a car accident to be written up they told us to make an appointment for this. When picking up the truck they said we owed 250 for a diagnostic yet we never asked for diagnosis only for a quote on what we mentioned was wrong. Please be very weary of this company.

Vicki Cobb on 09/16/2026

No complaints. Very helpful. Customer service was great

Shop Reply

We love to hear about our customer's experiences. We are so happy to hear you had great customer service and great service performed on your vehicle. We hope your next visit will bring that 4 star to a 5 star!

Leta Stroud on 09/15/2026

I've always been well pleased with Luyet's workmanship! They have been upfront and honest with me, checking on prices, etc. before installation. I couldn't ask for a better place of vehicle service!

Shop Reply

We appreciate you, Mrs. Stroud. Thank you for your continued trust in us to keep your Escalade running safely down the road.

Donna Chism on 09/14/2026

Thanks for getting our granddaughters car in and out so quick. You all are the best 👍

Shop Reply

We appreciate you and Mr. Chism. Thank you for allowing us to repair your vehicles.

Robert Lapin on 09/06/2026

I had to give the repair enough time and miles to judge the work fairly. It has been about 6 months now and no complaints about the quality of the engine repair.

Shop Reply

So glad to hear your vehicle is still running great. Please let us know if we can be of service in the future.

Stella Metcalf on 09/04/2026

Got my transmission drained and filled. I was in and out in under an hour. Very friendly guys, waiting room was comfortable and cool.

Thomas Ruple on 08/27/2026

They are very professional, and quick to call or update you electronically. They located loose wires and a bad sensor on my vehicle that was repaired by another shop in conway just prior. Very satisfied with all aspects of the business

Kenny Perryman on 08/26/2026

These people are so awesome! They are quick, thorough, and are reasonably priced. Also, they are honest, which is hard to find no

Scott Mitchell on 08/25/2026

They took the time to make sure everything was done right and even did a second trans drain and fill on our car with no extra labor cost. Car runs great. Honestly, dependable people. I would recommend anyone needs auto work done to check with Luyet Auto before going and spending more elsewhere.

Gary Parker on 08/21/2026

Great people and business

Madison Bradshaw on 08/18/2026

With 29 minutes til closing, I realized I had a super low tire and called the closest place to me. They said come on so I came on in and they got me fixed up with a minute to spare. Thank y’all so much! Fast, friendly, and super affordable.

Barbara Robinson on 08/10/2026

After bad experiences with two other automotive businesses, I decided to use Luyet Automotive in Conway to replace the rear brakes and rotors on my 2011 Ford truck. I am so happy that I did. After talking with Elizabeth early one morning about what I was needing, I immediately felt like this was the place I needed to trust to work on my truck. They found an additional issue with my truck before the brakes were done and they quickly resolved that problem. I will be letting my family, friends and co-workers at UCA know how pleased I am to have finally found the place I plan on using for my automotive needs in the future. Barbara Robinson, a satisfied customer of Luyet Automotive.

Alton Donalson on 08/07/2026

Service was very prompt took care of all of the needs that I had with our vehicle and pricing was on point

Shop Reply

Thank you for taking the time to leave us a review. We appreciate you allowing us to work on your company vehicles. Please let us know if we can be of service in the future.

Robert Abernathy on 08/06/2026

Daughter called and her vehicle was about to fall apart! Well that is what she said. Took it to Luyet Automotive and they found the problems and took care of them at a very reasonable price. My daughter is now safely back on the road!! Thank you guys for the hard work!!

Nickolas Winberry on 08/04/2026

Always super friendly and provide great service!

Jess B on 08/04/2026

We brought our vehicle in because it was having a fuel-related issue and needed a proper diagnosis. We dropped it off early, and they were able to get it into the shop ahead of our scheduled appointment, which we appreciated. The staff was friendly and communication throughout the process was good. After diagnosing the vehicle, we were told they had identified the problem and that replacing a part would cost $160. We were assured this would fix the issue, so we approved the repair. A few hours later, we received another call saying the part had been replaced, but it did not solve the problem after all. We were then told a different part needed to be replaced for an additional $518. What was most frustrating was that they wanted us to continue spending over $800 in total without being confident that the additional repair would actually fix the issue. When we asked if replacing the second part would resolve the problem, they couldn't guarantee it and explained that they essentially work through a list of possible causes until something works. The whole reason we paid for a diagnostic was to identify the actual cause of the problem—not to replace parts through trial and error. In the end, we paid for the diagnostic fee and the initial repair that we were assured would solve the issue, yet the original problem remained unresolved. While we appreciated the friendly staff, good communication, and getting our vehicle in ahead of schedule, we left disappointed that the diagnosis did not result in an accurate repair and that we were expected to keep authorizing expensive repairs without any confidence they would fix the problem.

Hunter johnson on 07/28/2026

Very helpful and friendly! Will recommend and come back for future problems down the road thank you!

Shop Reply

Thank you so much for the kind words and taking time to leave us a review. We are so happy to hear you had helpful and friendly service. We look forward to being able to help you in the future on your Ford F250.

Bill Orr on 07/26/2026

Fast, friendly, knowledgeable. Took care of my problems, so I will be back when something else comes up and you know it will.

Shop Reply

Thank you, Bill, for your wonderful review. We love to hear about our customer's experiences at our shop. So glad we could get your a/c working again to keep you cool driving down the road.

Jon Dodson on 07/23/2026

Excellent service and great communications an auto repair shop in Conway, Arkansas throughout the entire replacement of my cracked radiator. Highky recommend and will be back. Thank you.

Shop Reply

We strive to provide excellent customer service and great communication without customers throughout the diagnostic and repairs. We are so happy to hear about your experience, Mr. Dodson. Thank you for trusting us with your Toyota Tundra.

Chief7844 Knox on 07/18/2026

Great people great service

Shop Reply

We are glad to hear of your excellent service and repairs. Thanks for taking the time to let us know.

Paul on 07/16/2026

Needed a local repair shop to look at my a/c, looked at the reviews on Google and gave Luyet a go. Staff very friendly on the phone, got a diagnostic appointment very quickly. Need my condenser replaced due to a leak, repair scheduled for next week and they will give local customers a ride to and from their shop. Can't ask for better service than that. Update: Condenser replaced today, arrived at 7.30am and checked in, given a ride home and collected to pick car up when repair completed in approximately 3 hours. A/C working well just in time for an Arkansas summer. Can highly recommend Luyet Automotive.

Shop Reply

Thank you, Paul. We truly appreciate you trusting Luyet Automotive with your a/c repair on your Ford Escape. Our goal is always honest, reliable service for our customers. We look forward to helping anytime you need us!

R R on 07/15/2026

They took care of my truck. No miss no fuss. Quick turnaround.

Shop Reply

Thank you for taking the time to leave us a review. We are happy to hear you were taken care of and that we were able to get you back on the road quickly. Let us know if we can be of service in the future.

alan Davis on 07/15/2026

Luyet Automotive is in my opinion the best shop I’ve taken my auto’s to and their customer service is second to none. I am always happy with their work. Alan Davis

Shop Reply

Thank you, Mr. Davis. We appreciate your support and always trusting us with your vehicles.

Sherry Vowell on 07/08/2026

Quick and efficient service. Fair pricing.

Shop Reply

Ms. Vowell, thank you for trusting us to replace your serpentine belt on your Honda CR-V. We are happy to hear your service was quick and efficient.

pam giblet on 06/24/2026

They diagnosed and fixed the issue with my car quickly and for a reasonable charge. Very friendly and helpful staff. I highly recommend them.

Shop Reply

Thank you for your review abs recommendation. We strive to provide friendly, helpful service and want to treat our customers like family. So happy we could get you taken care of quickly and get your Malibu back on the road. Thank you for the updated review. Thanks for your continued trust in us. Have a safe trip.

Patricia Green on 06/23/2026

Luyet Automotive was fantastic! Service was quick. I needed to drop my car off on Monday and before lunch Tuesday it was ready. Drives beautifully. Thank You Luyet Automotive.

Shop Reply

Thank you, Ms. Green, for allowing us to diagnose your Buick and get you back on the road quickly.

John Gore on 06/22/2026

They performed an A/C diagnostic and added additional Freon that was needed. They were thorough and had me come back after a few days to ensure there were not any leaks in the compressor.

Shop Reply

John, thank you so much for giving us a chance to work on your vehicle. We appreciate you taking the time to let us know about your Buick's air conditioning issues and repairs and the service you received. Please let us know if we can be of service in the future.

Jordan Elrod on 06/18/2026

Great customer service.

Shop Reply

We appreciate you taking the time to let us know about the great customer service you received. We appreciate you trusting us with your Jeep Cherokee's steering and suspension inspection.

Marla Baker on 06/12/2026

Always courteous and helpful

Shop Reply

Mrs. Baker, thank you for allowing us to service and repair your family's vehicles. We appreciate your continued trust in us.

Marie Fisher on 06/01/2026

I trust Luyet"s staff, service was excellent and honest. I trust Luyet's 200% more than the Toyota service department in Conway.

Shop Reply

We appreciate your trust in us. We hope to continue to service and repair your Toyota 4Runner in the future. Please let us know if we can be of service.

Ira Sansom on 05/29/2026

Needed work on my F250. They handled it and did a great job. I will be back!

Shop Reply

Thank you, Mr. Sansom, for you continued trust in Luyet Automotive since 2021. We appreciate you allowing us to keep your family's vehicle traveling safely down the road.

Emily Abram on 05/29/2026

From a different repair shop, I was told my car was leaking oil due to a cracked cam shaft. Not knowing anything about cars, I felt kinda silly not knowing what to tell them besides what I was told. They were super respectful and tried their best to troubleshoot the problem with me. Luyet Automotive offered to do a diagnostic test to see where my car was leaking oil and got an appointment for the next day. They were able to tell me what was wrong and, because of a specific tool that only a select handful of cars used, they could not complete the repair. They gave me explicit details on what to tell the dealership and even sent me the picture of what it was. I’d definitely go back to them for future repairs. They were kind and helpful.

Shop Reply

Thank you so much for the kind words and review. Sorry we weren't able to repair your Mercury Mariner but glad to hear everyone was helpful and provided you specific details to help down the road. Please let us know if we can be of service in the future.

Lee morris on 05/28/2026

They are very transparent and professional. They have a great waiting room while getting your vehicle.

Shop Reply

Mr. Morris, we are happy to hear you had a great experience. We strive to be trustworthy and upfront with all issues found and repairs needed. Thank you for taking the time to leave us a review.

Elizabeth Reinhard on 05/27/2026

Best in town!!!!

Shop Reply

Thanks, Beth. We appreciate your review and kind words. See you next oil change.

Jordan Johnson on 05/13/2026

Luyet is such a great shop that I recommend to everyone! I came in last second with a tire puncture and they got me fixed up no problem! Definitely recommend to anyone looking for automotive services.

Shop Reply

Jordan, glad we were able to help get your tire repairs and get you back on the road quickly.

Rachel Hudnall on 05/08/2026

Luyet always provides great service!

Shop Reply

Thank you so much for allowing us to keep your Jeep Cherokee running safely down the road. We appreciate you trusting Luyet Automotive with all your vehicle repair and maintenance needs.

Thom Crutchfield on 05/08/2026

Got a service today. As always the staff were great. Got a price quote for some front end work. Very fair quote. Even got an ASAP appointment to have the work done.

Shop Reply

Thom, we appreciate all the kind words and for you taking the time to let us know that are employees are offering great customer service.

Kevin Bower on 05/04/2026

Great service! They take great care of all my vehicles

Shop Reply

Thank you, Mr. Bower, for trusting us to keep your vehicles running safely down the road.

Jonathon Shepherd on 04/29/2026

I was so surprised they managed to get it done so fast so I could get back to driving Thank you for your hard work

Shop Reply

Jonathon, thank you for trusting us to get your GMC Sierra starting again and running down the road.

Jay McCall on 04/13/2026

Luyet Automotive does excellent work. I highly recommend!

Shop Reply

Thank you, Mr. McCall, for allowing Luyet Automotive to diagnose and reapir your Ford F150. We appreciate you trusting us with your vehicle.

Rene Rains on 04/05/2026

This was my first interaction with Luyet. I had been given indications this could possibly be a time-consuming repair, but they were able to repair the part instead of trying to locate a replacement. Price was reasonable and they only had my car half a day. Although other customers may be put off by them refusing a payment over the phone, I appreciate their due diligence to examine my ID in order to accept payment in plastic to lessen fraud. It seems unusual for a garage to shut down everyday for lunch, but I like to see a business taking care of their employees to ensure everyone gets a break. I've put 50+ miles on the car since the repair and it's running great.

Shop Reply

Thank you, Rene, for taking the time to leave us a review regarding your visit. We are happy to hear we could repair your wiring instead of having to replace parts on your Chevy Impala. Yes, we do make sure everyone is able to take a lunch even if others are sick or out of the office. We do try to remind everyone about closing for lunch. Thank you for choosing us to keep your vehicle running down the road.

Asia Wayne on 03/26/2026

Got all 4 of tires and got my wheels aligned all in 1 hour and a half for about the same price at firestone and the big name stores very fast and friendly service.

Shop Reply

Thank you, Asia, for giving us a chance to provide you a new purchase inspection on your Toyota Corolla and then also your wheel alignment and set of 4 tires. We appreciate you trusting us with your vehicle. Don't forget with your purchase of 4 tires you get free tire rotations, free flat repairs and free tire balances for the life of the tires.

Suzanne Weiler on 03/10/2026

Always friendly and easy to work with. Stand by their workmanship and warranty. I would recommend Luyet 💯

Shop Reply

Ms. Suzanne, we we offer a local and nationwide warranty and stand behind our workmanship. We appreciate you trusting us with your GMC Sierra 2500HD diesel.

Debra M on 03/09/2026

Luyet Automotive is very honest and does great work! I was having issues with my brakes and steering wheel shaking. At first they thought it might be all rotors and gave me a quote, but they were honest when they got in there, and only my front rotors needed resurfacing. I highly recommend them!

Shop Reply

Thank you you for trusting us with your family's safety and keeping your vehicles going safely down the road. We strive to provide honest estimates and repairs to our customers.

Aimee Dobbs on 02/18/2026

Professional, efficient and exceptional customer service. Work was taken care of quickly and waiting area was clean and comfortable. Being new to Conway, Luyet Automotive will always have me as a customer. Thank you!

Shop Reply

Thank you so much Aimee for the great review. We welcome you to Conway, AR and to Luyet Automotive. We strive to provide great customer service and repairs with honesty and integrity and stand behind our repairs. We look forward to seeing you and your Subaru in the future.

Aaron Reid on 02/17/2026

We have all of our vehicles worked on at Luyet. They are 100% loyal and trustworthy to inspect and do the right repairs for your car or truck. I’ve referred multiple people there and they always come back to say the same! We stopped going to the dealership and put our trust in the right place ! Luyet Rocks!

Shop Reply

Aaron, thank you for your continued support and allowing us to repair your vehicles.

Lynette Olson on 02/16/2026

I called and spoke with Elizabeth Monday morning after being referred to this shop. I live 3 hours away and my daughter is in college in Conway. She started having electrical issues while driving her 2015 VW Beetle and sent me pictures with the entire dash lit up like a Christmas tree with lights!! I explained my situation being 3 hours away and was assured they would take a good look at the car to make it safe for my daughter. By 4 in the afternoon I received a text throughly explaining the issue that was found and what was done to fix her car and get her back on the road safely!! The customer service was top notch and I never one time felt I was being take advantage of and they would make sure the vehicle wa safe before letting her drive off. My daughter will be in school for the next 4 years away from home and I will 100% use this company for any future repair issues while she is away from me. Thank you all again for being kind, professional, and taking care of my daughter! Would recommend 100%

Shop Reply

We understand how hard it is to have your kids away at college. We appreciate your kind words and are thank you let us know how, Elizabeth, provided great customer service and took great care of your daughter. We will be here if she needs anything in the future, please don't hestiate to call.

Kerry Brooks on 02/13/2026

Fantastic service. They go above and beyond. You can trust them with your vehicle!

Shop Reply

Thank you so much, Mr. Brooks. We appreciate you taking the time to leave us a review. See you next visit.

Carolyn Speck on 01/29/2026

I had a bit of a complex case after my normal mechanic Could only fix one of the problems, but not the other. They were able to take it in on the day they finished with it and I had it back in a week, even through a winter storm. They were sure to keep me updated through the process as well. My bill ended up being under my estimate. Highly recommend!

Shop Reply

Ms. Speck, thank you for giving us a chance. Please let us know if we can be of service in the future.

Hugh Previtte on 01/26/2026

Great place to do business. Well trained and qualified techs. Fair pricing and good people. I highly recommend Luyet Automotive to anyone who needs service work on their vehicle. I got the best price and warranty in town fo a transmission for my Chevy truck. When an additional problem was found I was notified, asked if I wanted it fixed, and told that since it was already disassembled for the transmission, I would only pay for the parts. Only an honest mechanic would do business that way.

Shop Reply

Thanks again for trusting us with your transmission replacement. We appreciate you. Thank you, Mr. Previtte, for allowing us to replace your air conditioning condenser on your Chevy Silverado. Thanks for the recommendation.

david h on 01/21/2026

Great oil change and tire rotation. Very fast and though. Helped change batteries on key fobs.

Shop Reply

We appreciate you and allow us to diagnose your vehicle. Thank you for taking the time to leave us a review. Looks like you were back in the shop for brakes. We appreciate you.

Bruce Henderson on 01/12/2026

Patrick diagnosed my vehicle. He did a very fine job if I have any more issues with my vehicles I will be returning and refering others

Shop Reply

Mr. Henderson, thank you for taking the time to leave us a review. We appreciate it and you trusting us with your vehicle repairs.

John Sparks on 01/05/2026

Service was great! Staff were extremely polite and very professional! I’m looking forward to further business with Luyet Automotive!

Shop Reply

It sounds like your visit was great and that you received polite and professional customer service. We, also, look forward to continuing further business with you in the future.

Michael Henderson on 12/31/2025

These people are so nice and professional.they fixed my car quickly and cheap I can't think of a mechanic I would take my vehicles to other than them.dont take my word have some work done and you'll see for yourself.

Shop Reply

Mr. Henderson, thank you for taking the time to leave us a review. We appreciate it and you for trusting us to repair your vehicle.

Rachel Reynolds on 12/29/2025

Great fast and friendly service! Highly recommended! Have used them before and will use them again! A++

Shop Reply

Thanks, Rachel. Glad we were able to get your Escape heater blowing hot again. Please let us know if we can be of service in the future.

Todd Loynachan on 12/19/2025

I recently had a vehicle repaired after it developed an oil leak. Luyet identified and fixed the issue. Great communication the entire way through. They were very easy to do business with. If you are looking for an alternative to the dealership, Luyet is a great option.

Shop Reply

Thanks. We appreciate hearing about your visit.

Sarah Reid on 12/11/2025

Luyet is the best ever ! They have serviced our vehicles for over 6 years now and do above and beyond! Our neighbors recommended them to us and we do the same to everyone that we see ! Big or small they do it all !

Shop Reply

Thank you. We are so glad to hear that your visits, repairs and customer service you received has be great for the last 6 years. We look forward to seeing you at your next visit.

Brett Graves on 11/24/2025

Always great service. It all starts with front counter customer service and you can’t ask for better.

Shop Reply

Brett, we appreciate you letting us know that your visits included great customer service.

Wood waste Recycling on 11/12/2025

Best place to go! Make sure to ask Stacy and Elisabeth For seasonal air for your tires, and blinker fluid check.

Shop Reply

Thanks, Winston. Yes, comes see us for your seasonal air and blinker fluid. LOL You are always trying to pull one over on us. See you next visit.

Mike Staroschak on 11/10/2025

Great prompt service getting my truck back running needed two batteries for the diesel engine

Shop Reply

Thanks, Mike, for trusting us to keep your Ram running smoothly down the road.

Leta Stroud on 10/29/2025

Super service!

Shop Reply

Thank you, Ms. Stroud, for allowing us to service and repair you vehicle. We appreciate you trusting us.

Robert Kapraun on 10/24/2025

They are always helpful and do a great job! They found the issue with my Ram 1500 Classic when the deal ship didn’t!

Shop Reply

Mr. Kapraun, thank you for allowing us to mount and balance a set of tires on your Ram truck. Don't forget to come back and see us for your free tire rotation in the future with the purchase of your set of tires. Looks like we were able to help you solve the issue with your Ram. Thanks again for your continued support.

Nick Longo on 10/24/2025

Awesome job getting my AC fixed while I was visiting from Texas. Had me on the road in no time. Great warranty too!

Shop Reply

So glad we were able to get you back on the road quickly. Yes your repairs have a local and nationwide 36 month, 36,000 mile parts and labor warranty if any issues arise. See you next trip back to Arkansas.

David Hull on 10/24/2025

Took my farther truck to luyet have it repaired they done a great job, they told me exactly what needed to be done, and also the office staff were so nice I will recommend luyet to anyone, again thanks for the great sevice, God bless

Shop Reply

Thank you for taking the time to let us know about your visit. We appreciate you giving us a chance and we look forward to your next visit.

Barry Walsh on 10/22/2025

Highly recommend I would give six stars if it was possible. This is Barry Walsh.\nVery, very neat and clean and everything done.To perfection

Shop Reply

We appreciate your continued loyalty to our shop. So glad to hear your Toyota Tacoma repairs were completed to perfection. See you next visit.

Betsy Phillips on 10/21/2025

First time using Luyet for repairs to my van. We’ll be back!

Shop Reply

Thank you for giving us a try. Thank you for trusting us with your brake repairs on your Toyota Sienna and keeping your vehicle safe on the road.

Tommy Nabholz on 10/10/2025

Excellent, fast service and reasonable price. Highly recommend.

Shop Reply

Thank you for giving us a chance and trusting us with your Lincoln MKC. See you next oil change service.

Chase Phillips on 10/02/2025

Efficient communication and quick service; had a valve cover replaced and new suspension and tires installed on an older Toyota. One of the tires later had an issue they quickly repaired. I'm happy to recommend Luyet and will be using their services in the future!

Shop Reply

Thank you for choosing us for your maintenance and repairs. Your set of tires comes with free tire repairs, free tire rotations and free tire balances for the life of the tires. Also your repairs come with 36 month, 36,000 mile warranty so let us know if you have any issues.

Brian Goldman on 09/06/2025

The service was provided on time and as promised. New tires and alignment were done and the vehicle rides like new. This is my second time using Luyet and I have no complains at all. Will use them again in the future.

Shop Reply

Mr. Goldman, thank you for allowing us to replace your tires and perform your wheel alignment. We look forward to your future visit.

David Wilson on 08/30/2025

Had a great experience! It’s hard to find a good, honest shop but I believe they treated me right.

Shop Reply

Thank you for allowing us to diagnose your electrical issues and getting your Honda headlights working correctly.

Wes Rodgers on 08/27/2025

Very friendly and up front with the whole job

Shop Reply

We appreciate you allowing us to to repair your Chevrolet Silverado and perform the needed brake repairs. We hope to see you in the future.

Richard Reynolds on 08/22/2025

My 2007 Nissan Frontier transmission shift cable broke, but was able to get into Luyet Automotive yesterday morning (had to be towed) and they had the truck back up and running that afternoon. Have always had good service from Luyet.

Shop Reply

Mr. Rick, thank you so much for allowing us to perform you oil change service on your Dodge Ram. See you next time.

Mike Lambert on 08/22/2025

Broke down on way to Conway. Busted transmission lines. They took me in right away and had me back on road in no time. Price was surprisingly fair and low! This shop became my official shop today. Friendly, sincere people! 😊❤️

Shop Reply

Mr. Lambert, we appreciate the kind words. Glad we were able to get you back on the road quickly. Let us know if we can be of service in the future.

Steve Sindle on 08/08/2025

Excellent service!! Indepth inspection of vehicle and my concerns. I felt good about the service and work that was preformed on my vehicle. I will definitely be using Luyet Automotive again.

Shop Reply

Thank you so much for trusting us with your vehicle. We appreciate you taking the time to let us know about your experience. See you next visit.

Renee Watt on 08/01/2025

Great service, timely, and don’t recommend unnecessary services!

Shop Reply

Thank you for taking the time to leave us a review. We love to hear our customer had great service and we don't do pressure selling. We just want you to have the information needed to make the most informed decision regarding your vehicle repairs, service or maintenance.

Kimberly Middaugh on 07/30/2025

Called to get a quote and lady quoted me over $1,200 for a $500 job literally EVERYWHERE else. Will NEVER use Luyet for anything.

Shop Reply

Sorry that you feel that deserves a one star review. When giving quotes over the phone, there can be various reasons why one quote is different from the next. The quote on your Lincoln for the alternator included a belt which the other shops may not have quoted and it also included an evac and recharge of the a/c system due to the procedure of getting to the alternator that the other shop may not have quoted. We also purchase premium parts not the cheapest part available to provide you an 36 month/36,000 mile warranty on that repair. Therefore, when asking for quote you need to make sure you are quoting the same items in the repair. We hope you were able to get your vehicle repairs and back on the road.

Aaron Sisseck on 07/19/2025

Following work that was done 3 years ago I had to take an absence of the country for duty. Luyet who has been the only one since myself to touch this truck. The intake and planum was not torque to spec, and when receiving truck back after they have completed work. My truck still broke down due to them not diaging the situation I had properly. I had to install a relocation kit that cost and new pmd 400$ compared to 3000$ dollars of work they did that didn't fix my problems. As a veteran of this great nation if you have anything that is simple to work on and an easy fix in my opinion would say to not take it to luyet but take it to j and c automotive. I have lost respect and integrity of luyet and the knowledge of automotive diesel skills. I fixed my problem that they over time caused to do lack of responsibility and workmanship. The truck that had to be worked on was a 1996 chevy k3500 crew cab , with the 6.5 td . The most simplist of all diesel engines. Following the reply of replyofthis shop if I remeber so correctly cus I did find the paper work and I also being a mechanic you did a fuel service and diag and was told that the problem couldn't be assessed because luyet couldn't get it to progress the problem . Now that being stated. After I picked the chevy 3500 crew cab 1996. The truck immediately presumed problems but all the work done from the shop wasn't even the cause of the problem which leads me to belive that I wrongfully payed for parts that did not need replacing. I how ever am very privy and formal to the 6.5 td as the army uses same engine type along with the 6.2 l. When I received the truck back I ended up having to replace the harness for the FSD/PMD and had to relocate it to the bumper as it was the coolest spot due to the air damn. Now my conclusion to luyet auto is that if you need work done on any diesels I would say to the customer have it checked by mutilple shops before going to luyet. Some of what I said over telephone was incorrect until I found the paper work and here to also correct myself for mis information. But fact is I had to diag my own truck after it was at luyet for some time, and they did work on but nothing to the relative problem that I was having. They removed the pilnum and intake on the top of engine did somethings, put it together not even torque mind you , and was leaking oil from pilnum and intake and also still had the main problem why it went to luyet. Now I would have called to have them re look at the truck but I feel as a veteran and mechanic that luyet does not hold thier integrity, nor do they have the skills or knowledge of what they are doing or at least in my case they don't know how to work on older trucks that are 2000 and under. I mean even the guy at the reception desk just hopped in and started the truck without the wait light going off and my lights going crazy because its trying to finish the cycle of start up with it alrdy running but poorly. And that is also recorded if luyet still has the footage of it. Thuse being said that I hold my ground with the unprofessionalism of luyet and how they uphold thier selves as a shop. Sincerely, Aaron Ps . I would not trust my truck at this shop again even if afforded the opportunity, due to evidence that even they themselves know. Trying to help the next customer. And I didnt make it to another shop I made it at my house on a flat bed than had my mechanicly inclined friends help with fixing mistakes made by previous shop. I would have lived to tell them that they had to relook at the truck but country calling was not able to do so. But now I am back I am also still fixing the problems that could have been avoided from initial period to date of work done by luyet

Shop Reply

Mr. Sisseck, we are sorry that your truck needs repairs after it was at our shop, however the last time we worked on your vehicle was over 3 years ago. When you called recently, you are now stating that we didn't fix the vehicle correctly 3 years ago. If you would have called us after the repairs, we would have been happy to see if there was still an issue and if so repair it. The repairs performed were covered by a 36 month/36,000 mile warranty. You stated on the phone call that your truck was at another repair shops then said it was in your yard and a friend that was a mechanic was working on it. You also stated that the fuel lines were cracked and damaged and that you had paid us $12000 in repairs to replace them. We never replaced these items and the repairs we did complete were only $3000. If the vehicle sat for over 3 years as you state then it is not uncommon for rubber hoses/lines to crack. At this time after the comments and statements made, we declined scheduling your appointment for repairs and wanting to work on your vehicle in the future and recommended that you look for service at another repair shop.

Holden Strackbein on 07/18/2025

Simple, thorough, honest and competitive pricing!

Shop Reply

Thank you, Holden, for trusting us and allowing us to perform a purchase inspection for you before purchasing your next used truck.

Jaclyn Atkinson on 07/15/2025

They are amazing! We’ve been taking all of our vehicles to them for years now and have always had wonderful experiences with their work and pricing!

Shop Reply

Jackie, we appreciate your continued support and trust in our shop.

Rya Horn on 06/30/2025

Friendly service and great pricing.

Shop Reply

We are so happy to hear you were provided friendly service and happy with the pricing. We hope to see you again in the future.

Blaine Venable on 06/26/2025

They were quick to get my car serviced on what I wanted done and costs were inline with everyone else in town

Shop Reply

Thank you for allowing us to work on the a/c on your Nissan Pathfinder. Please let us know if you have any issues in the future.

Karis Zimmerebner on 06/09/2025

Had my car fixed and they had to redo the repairs at a different shop after they messed up twice. They do awful work. Go somewhere else if you don't want to pay twice for the same fix. Most rude and disrespectful staff I've ever had the misfortune of dealing with. They rudest was a lady named Elizabeth.

Shop Reply

Karis, I am sorry you feel this way. When you called you stated that you had your vehicle at another repair facility and they claim the belts were installed incorrectly. You stated that the timing belt we installed wasn't correct. We never installed a timing belt on your vehicle. We last performed repairs on your vehicle in October 2024 and your belts were under warranty and that we would be happy to check the belts and if there was any issues with the belts they would be covered under warranty at no charge to you. On the phone, you state now that there was a noise present as soon as you left from having repairs in October 2024 but you never returned or called regarding this. We scheduled you an appointment for mid-morning and sometime after we opened you dropped your keys in the night drop. We were unaware you dropped your keys in the night drop since we were already open for business and do not check it during the day while open. I am sorry that we didn't get your vehicle in at your appointment time since we did not have your keys but worked it in after lunch once you called. We understand your frustration but it is not our fault you didn't bring your keys inside when we are open. When we inspected your vehicle at no charge to you, we found that belts were installed correctly but that you had a power steering leak dripping on your belts causing them to make noise. There was never any rude comments to you. We are unsure why you would want us to work on your vehicle or check it if you already paid the other repair show to fix it????? Just because someone tells you something you do not want to hear doesn't mean they were being rude or disrespectful. I am sorry if another shop told you incorrect information regarding your vehicle or belts.

Lisa Mabbitt on 06/03/2025

Very professional and friendly service! Got my Jeep running/riding good as new! Affordable service and honest people. They will receive all of our business from now on! Thank you, Luyet!

Shop Reply

We love to hear from our customers! So glad you Jeep is running and riding like new. See you next visit!

Judy Ault on 05/24/2025

Driving home from Little Rock yesterday my tire warning light came on and the pressure in one of the tires was dropping fast. Searching for help I spotted Luyet Automotive. They quickly worked me into their busy schedule, fixed the problem tire which had a screw imbedded in it, and had me back in the road. I was so relieved and impressed with their service. Thank you to the folks at Luyet Automotive.

Shop Reply

Ms. Ault, we appreciate you stopping in and taking the time to leave us a review. Sorry you had a screw in your Subaru's tire but we are glad it brought you to our shop. We look forward to you giving us a change to service your vehicle in the future.

Marty Strack on 05/13/2025

Honesty, integrity, and professionalism. These guys have it. Had some unexpected issues with my car and they made it right.

Shop Reply

Marty, we are sorry that your vehicle issues weren't solved correctly the first time but we appreciate you giving us a change to make it right this time. Please let us know if you have any other issues with it and it does have warranty if any issues arise. Thank you for your continued trust in our shop.

David Caple on 05/13/2025

Great work went above and beyond.

Shop Reply

Thank you. We love hearing our customer received great service.

Brett Graves on 05/10/2025

This is the most professional auto repair business I have experienced in a number of years. Their time devoted to customer service is among the best. All repairs were discussed in detail without any pressure techniques used for up sales. They gave the facts and their recommendations and allowed me to make the decisions. I had the opportunity to meet the mechanic assigned to conduct the necessary repairs. Again, professional and customer focused. I have found an automative repair facility that I trust. Thank you.

Shop Reply

Mr. Graves, that review means a lot. We strive to provide honest answers to diagnosis issues and be as transparent as we can. We want to provide you with the information you need to make the most informed decision you can regarding your vehicle and repairs. We want to tell you what is critical and what can wait. We are in the business to repair vehicles but not every repair is critical and we want you to have that information when making the decisions. We appreciate you and look forward to your next visit.

Meredyth on 05/06/2025

What a warm welcome I received. And, the work was done faster than expected.

Shop Reply

We love that your received a warm welcome and great customer service. Glad we were able to get you back on the road quickly. Thank you.

George Baker on 04/09/2025

Good folks. Have taking very good care and provided excellent maintenance service on all my vehicles. Would highly recommend.

Shop Reply

Thank you, Mr. Baker, for the recommendation. We appreciate it.

Colton Hardesty on 04/05/2025

Very fast turn around and very helpful and upfront about what their going to do

Shop Reply

Colton, glad the communication on your vehicle was upfront and that we were able to get your GMC Sierra a/c blowing cold again.

Candace Mason on 03/28/2025

Wonderful team of ladies at reception! Great prices! Great experience! Will return! Highly recommend!

Shop Reply

Stacy and that ladies in the front office are great. Thank you for letting us know about the great customer service and experience. We looking forward to your next visit.

Alan Wayne Cox on 03/19/2025

Thank you for repairing my car. I know 2days can be long time to some people. I rather the car repair take 2 days done correctly.

Shop Reply

Thank you, Wayne, for your continued trust in us and allowing us to complete your oil change and tire rotation services on your GMC Terrain. Yes sometimes even though some repairs are time consuming, we want to insure we are accurate and through on your vehicle repairs and strive to get it done right the first time. Thanks again, Wayne.

Dane Guynes on 03/18/2025

very displeased...had theft repair damage on steering column..just picked car up..upper column cover chipped an doesnt fot properly, steering wheel material nowcoming loos and scratched...plus instead of doing whats correct an putting var back the way it came from factory i knoq have seperate keys for ignition an locks...qill mever use u agin an have informed insurance company

Shop Reply

Mr. Guynes, this repair was through your insurance company. We informed you and the insurance company of the damage to your vehicle. They requested that we perform repairs with used parts. We informed you before that there would be two different keys and you said you didn't want to wait any longer for approval and to get repairs completed to have the same key. When you called regarding this issue after repairs, we asked that you bring the vehicle in so that we could look at it and speak with your insurance and you refused. We are sorry you are upset but we repaired the vehicle to your insurance requests and would have been happy to inspect it and work with your insurance as we did the first time if their was issues.

Christina Jaspers on 03/14/2025

If you're ever stranded in Arkansas, Luyet Automotive is the place to turn to! They are fair, polite, NOT misogynistic pricks. They gave a fair price on the work they did, when they discovered something else wrong they called an explained and didn't argue over the necessary work. When I chose to finish the work at home as I'm also a mechanic, they were amazing at charging a very fair price for the work they did and amazing about my travel back from Oklahoma to collect the vehicle. I highly recommend Luyet Automotive if you're stranded while traveling (and I'm certain they are amazing if you're local, too!) Even as a mechanic if you find yourself in a situation as I did where the problem required the vehicle to be on a lift they will be polite and FAIR. 10/10 would recommend.

Shop Reply

Sorry you had trouble while traveling, but thank you for taking that time to let us know about your experience. Thanks for the kind words.

Michelle Fausett on 02/28/2025

Wonderful experience will definitely be back.

Shop Reply

Michelle, we appreciate you giving us a chance to work on your vehicle and appreciate the kind words.

Heidi Smith on 02/28/2025

Yall !!!! Had the BEST experience here at Luyet! This was our first time in for a check engine light..diagnosed it & got the part late yesterday but they installed it anyways. Got my vehicle back early the next morning! I was very impressed with their communication about the progress of my vehicle. Even sent my a photo of the broken part. Awesome! Their customer service was impeccable! 👌 Thanks guys! 😊

Shop Reply

That is what we love to hear! Great communication. Great experience.

rick luyet on 02/27/2025

Luyet automotive has done an amazing job for me this week. They were able to get my truck in quickly for new tires. The staff is always kind and professional.

Shop Reply

Than you, Rick. Glad you like getting our digital vehicle inspections of items we check and any issue we found including pictures. See you next oil change.

Eddy Rodriguez on 02/13/2025

They did a great job on our company van. We have a fleet of 12 vans and I am going to send all our vehicles there.

Shop Reply

Mr. Eddy, thank you for giving us the opportunity to work on your company's fleet vehicles and also your personal vehicle. We are glad to hear everything was taken care of and you would like us to continue to service your fleet vehicles and your personal vehicles. We appreciate it.

John Flaherty on 02/04/2025

Luyet Automotive got my jeep in quickly, on schedule, and back on the road. I'm very happy with my experience.

Shop Reply

Thank you. Please let us know if we can be of service on your Jeep in the future.

rick rasnick on 01/22/2025

Service performed in timely manner.

Shop Reply

Thank you, Mr. Rasnick. We are happy that we were about to get your vehicle's air conditioning back to working in a timely manner.

Doug Berry on 01/20/2025

My experience with Luyet was wonderful. The staff was friendly. They listened to me when I described the problem and asked questions to get more info to help them diagnose the issue. They gave me a clear description of the issues they found, what they would do to fix it, timing and the estimated cost. The repairs were done on time and resolved the problem.

Shop Reply

So glad to hear you were well informed of the issues found and how and when we could get them completed for you. Thanks, Doug.

Ty Watson on 01/18/2025

Finally found a shop I can trust! After a few bad experiences at other shops this is a shop I trust 100% Everyone was very knowledgeable and got the work done fast! Highly recommend!

Shop Reply

That is great to hear, Ty. Glad we were able to get you taken care of and that you had a great experience at our shop.

Shade Gilbert on 12/31/2024

Great experience. Very knowledgeable about your work and materials. Fair price, nice folks

Shop Reply

Thanks, Shade. We appreciate the kind words and you time to leave us a review.

Joanie Burgener on 12/14/2024

I’m very pleased with the service I received on my vehicle. The staff and technicians are very courteous and professional. I’m looking forward to having my vehicles serviced at Luyet Automotive in the future.

Shop Reply

We appreciate you giving us a chance and look forward to your next visit with us.

Mary Jane Fulmer on 12/02/2024

GREAT!!!!!! Always very helpful and BIG smiles!!!!

Shop Reply

Ms. Mary Jane, we are happy to help keep your Toyota 4 Runner running smooth and keeping your going safely down the road.

Addison McCalister on 12/02/2024

They have amazing customer service and fixed my car super quick. They made it a very positive experience. I will definitely go back for future car problems!

Shop Reply

We love hearing from our customers. Thank you for letting us know about the amazing customer service and quick repairs.

Sheillia Harp on 11/11/2024

Great, fast and friendly service. Definitely will use again!

Shop Reply

Thank you.

Mark Dibrell on 11/07/2024

Needed a repair to my F250 in a timely matter that two other body shops could not accommodate soon enough. Halter’s Body Shop recommended Luyet’s Automotive. Luyet’s worked me in, ordered the part and had the repair done in two days. I had a question about the repair and they even sent the mechanic out to converse with me. Very professional and courteous. I will highly consider using them again.

Shop Reply

Mr. Dibrell, thank you for giving us the opportunty to work on your F250. Glad we were able to get back on the road quickly. Please let us know if you need any repairs or service in the future.

Beth Shelley on 10/07/2024

The staff was very friendly. They ook care of my battery issue in a timely matter. I didn't have an appointment but was able to work me in. Thank you!

Shop Reply

Great to hear you were taken care of quickly and that the battery didn't leave you stranded.

Lisa Ruckle on 10/06/2024

Great service as always!

Shop Reply

We appreciate you and your continued visits to allow us to service and maintain your vehicles. Thanks for the 5 -star review.

Kirk Schneider on 09/27/2024

Our son just moved here from south Texas for school and his check engine light came on. We were greeted by very friendly staff. Jesse was friendly and knowledgeable. The guys were fast, efficient, honest and affordable in diagnosing and taking care of our issue. We feel great knowing our son has a shop he can trust being so far away from home.

Shop Reply

We appreciate you reaching out to us to help take care of your son's vehicle. We understand that having your son away and vehicle issues can be stressful. We are happy to hear that your experience was excellent. Please let us know if we can be of service in the future. We do offer a 36 month/36,000 mile warranty local and nationwide on most repairs. So if he ever has issues on a repair, the warranty can follow him back home.

Susie Fortenberry on 09/13/2024

a great experience ...from beginning to end....Very informative and customer service was a 10! Susie/All Clean USA of Central Arkansas

Shop Reply

Thank you for giving us the opportunity to work on your work vehicle. We appreciate it and we are happy you had a great experience on your first visit with us. We look forward to your next visit.

Becky Dixon on 08/21/2024

I was happy with your front office. As a side note I will pay next time with cash so I don't have to pay the bank fee. You may encourage your customers in the future to pay with check or cash for that reason. Car works fine; the coolant is staying at the Maximum Line on my overflow tank. Will probably return. You in replaced my rear shocks on Mot, Aug 19th. Car drives more solid on the road, no fish tailing over poor roads. Thank you for your work.

Shop Reply

Thank you for letting us know about your experience at Luyet Automotive. We are happy to hear all repairs/service were performed and no issues were noted. Also, thank you for returning back to our shop for other needed repairs.

Bryan Patrick on 08/18/2024

Always great honest service.

Shop Reply

Thank you so much for taking the time to leave us a review. We love to hear about our customer's experience.

Corinthia Bowman on 08/15/2024

Got us in fast to fix the AC! Just in time thank you!!! It works amazing!!!!!

Shop Reply

Glad your AC is working now and keeping you cool. Please let us know if you need service or repairs in the future.

Bruce Baker on 08/13/2024

Everyone there is very professional and extremely nice! Not mention their knowledge and expertise which is phenomenal and not to the years of experience that they have in automotive work. You can’t go wrong taking your car to Luyet!

Shop Reply

Wow! It sounds like your visit was phenomenal! It is always great to hear you were treated porfessionally and that our staff and technicians were knowledgeable about your vehicle issues and were able to get you back on the road. We appreciate the kind words and look forward to your future visits.

Corinthia Luttrell on 08/09/2024

They got me in swiftly and changed out some necessary parts with my air conditioning unit 🥳🥳🥳 and it came with warranty! The team was super friendly and professional! Thank you for getting me in and taking care of my car!!! We will be using you guys again!

Shop Reply

Glad we were able to get your vehicle cooling again quickly. So happy to hear your our staff was super friendly and professional. We strive to provide excellent customer service. We do offer a local and nationwide 36 month/36,000 mile warranty on most repairs. Please let us know if you have any issues and we would be happy to take a look.

Brad Matthews on 08/09/2024

Great job! Professional and fast service. Worked me in faster than I expected and fixed my vehicle with factory parts because it was the best and most affordable option. We looking out for my best interest!

Shop Reply

Brad, thank you so much for your continued trust in us and letting us service and repair your family's vehicles.

Jackson Carter on 08/06/2024

Very knowledgeable. Great service. They communicated well with us during the whole thing.

Shop Reply

Glad to hear the service you received was great and that you were informed the whole time your vehicle was at the shop. We strive to be upfront and honest about the whole process of what we do and how we do it. We use quality parts and stand behind them and the repairs we perform. Please let us know if we can be of service in the future.

Saundria Ash on 07/27/2024

Luyets is always dependable and honest in taking good care of my car.

Shop Reply

Thank you, Ms. Ash. We appreciate you and your long standing relationship with getting your vehicles repaired and serviced at Luyet Automotive.

Gran Jan on 07/15/2024

I have a rather old 2005 Astrovan. Every time it has a failure they manage to find the parts and get it going again.

Shop Reply

Thank you, Ms. Jan. We are happy to be able to quickly help get you back on the road.

Barb Townsend on 06/05/2024

Very professional and nice atmosphere.

Shop Reply

So glad to hear you enjoyed your visit. We always strive to keep improving. Please let us know if there is anything we can change or improve so that you have a five star ?? visit next time.

Josh Waters on 05/22/2024

I've never seen a more piss poor excuse for an alignment then this I took it to Firestone after and they fixed it I'll never do business or recommend people to y'all again if I could give you no stars I would

Shop Reply

We understand they are you upset that we couldn't do a complete and accurate alignment. We explained to you that we performed a front end inspection before trying to complete an alignement and we found that you had multiple front end parts that were worn out and loose and needed to be replaced and provided you an estimate for repairs and you declined to replace the needed front end parts. Therefore, with loose and worn front end parts an alignment can not be accurantly performed. If Firestone did "fix it" and made some adjustment, they didn't do you an honest service with parts needing to be replaced.

Savannah Brown on 05/22/2024

I love luyet. I’m a stay at home mom so I take my car for services alone a lot, and worry about being taken advantage of at car shops. Never felt that way here at luyet. I know none of them personally, just a happy customer. Plus they have snacks, drinks and toys for my little ones to use while we are here. The only downside I’ve ever had is occasionally they’re booked out but that’s just because they do a good job.

Shop Reply

Thank you so much for giving us the opportunity to service your vehicle. We love hearing about our customer's experiences and we are happy to provide snacks and toys. We love hearing the little ones playing and laughing in the waiting room. We look forward to seeing you all net visit.

Smooth Alisandre Yoga on 04/16/2024

I'm surprised that your technicians and diagnosticians cannot come up with anything on my 2008 Toyota Corolla and it's po171 code other than telling me it's the mass air flow sensor and oxygen sensor which another shop Austin Automotive said was not the problem I wish that both of y'all shops would get some further diagnostic training or better equipment & diagnose the problem correctly! I've been reduced to riding around on a bike for almost 2 weeks now due to the ineffectiveness of your all's mechanics.

Shop Reply

We are sorry to hear your vehicle isn't repaired and you have had to ride your bike for 2 weeks. However, if one shop diagnosed your check engine light that has been on for a year and you didn't believe them and then you come to us to have it diagnosed for a second opinion. We diagnosed your issue and explained why and how we came to that through diagnostics. You didn't trust our diagnosis since the other shop said it wasn't that causing the issue but you didn't trust them either which is why you came to us. Therefore, you didn't trust either shops diagnosis and mentioned you were going to Firestone now for another opinion. It appears that you continue to get diagnostics until someone tells you what you want to hear. We understand that we aren't able to tell you good news or have to tell you something you don't want to hear but we were honest and upfront with how we came to the conclusion we found. We wish you well and hope you have found someone to get your vehicle running correctly again.

Hunter Cosnahan on 04/11/2024

Amazing customer service. Found the issues with my Jeep Wrangler that I was concerned about. Very transparent and treated me very well. Wouldn’t choose another shop. Great all the way around!

Shop Reply

Thank you so much for the kind words and taking the time to leave us a review. Glad we were able to get your Jeep Wrangler fixed for you. We try to be upfront and honest about all our diagnostics and repairs. Glad to hear you received great service and repairs.

Stuart Varvil on 03/28/2024

Wow. They were so helpful with my problem. Very friendly and low key. Yet efficient operation. I'll go back there with any other problems.

Shop Reply

We strive to treat our customers like family. We are happy to hear our staff treated you friendly and you had a great experience. See you next visit

James Bargar on 03/22/2024

These guys always do great work, especially on diesel engines. Thanks Luyet Automotive.

Shop Reply

So glad we were able to get your diesel truck back on the road. We appreciate you.

Samantha Lopez on 03/22/2024

LUYET was thorough and professional. They kept me informed on my vehicle were friendly. I will be using Luyet for all my vehicles now that's how great they are.

Shop Reply

We strive to provide excellent customer service by being professional and performing repairs and services with honesty and integrity. We are glad you had a great experience.

Jay Willy on 03/11/2024

The employees was very nice My appointment was at 3:00. I made it there at 2:30 they went on ahead and seen me if they don’t know the problem they will most definitely find out what’s going on. I would definitely be going back if I ever need them again. Job well done

Shop Reply

We are happy to hear we were able to get you in quickly and that you had a great experience.

Brandon Bassett on 02/29/2024

I was only picking up a coworker, but everyone was very nice. Lady at the front went out of her way to unlock the bathroom that somebody locked behind themself.

Shop Reply

Even though we weren't working on your vehicle during your visit, we are happy to hear you enjoyed coming into our shop. :) Please keep us in mind when you do have vehicle service or repair needs.

Ronnie Kolb on 01/27/2024

I called late in the day to make an appointent and they got me in next day when everywhere else I called in town said they were booked for a week plus. This was essential for me to not miss work. They Diagnosed and repaired my front wheel bearings on my 2013 Mustang and gave me a very reasonable price on parts and labor. Year and a half old headache gone within two days.

Shop Reply

We are happy to hear we could quickly get your Ford Mustang safely back on the road.

Devin Rooney on 01/23/2024

They were extremely amazing!!! They made sure to watch out for me as well. My car went in due to issues with my breaks. When they had diagnosed the issue they game me a call right away. They also kept me informed throughout the entire progress as well with all and any updates there was. They also got the repairs done in a timely manner as well and made sure to get me back on the road as fast as they could.

Shop Reply

Thank you for taking the time to leave us a review and let us know about your experience. Glad to hear about your amazing experience! It sounds like we were able to get your brakes replaced and get you back on the road quickly and safely. Please let us know if we can be of service in the future.

Ruth Ann Fisher on 01/19/2024

Friendly service, kept me informed of progress of repairs. Very thorough assessment of my truck. Thank you for your attention to detail.

Shop Reply

Thank you.

jimmie knopp on 01/10/2024

Well pleased ,quick service and completed on time . Will use you again.

Tramail H on 12/02/2023

I took my 2000 Ford F-150 in to have my a/c and front-end diagnostic. Luyet Automotive did a fantastic job.... it only been two days since service, if anything changes for the worst, I'm not worried due to the fact that they warranty their service.

Shop Reply

Yes we stand behind our work and offer warranty on repairs. Please let us know if you have any issues and if we can be of service in the future.

Robyn White on 12/02/2023

Luyet always takes care of me and my vehicle!

Shop Reply

Thank you, Robyn, for your continued support and trusting us with your vehicle.

Gordon Keough on 11/17/2023

Fast service, good diagnostics, fair pricing, good frank advice.

Shop Reply

Thanks for the kind review to let us know about the fast service, good diagnostics, fair pricing and good frank advice you received.

Ned Beaver on 11/10/2023

Excellent service would highly recommend!

Shop Reply

We appreciate your recommendation to your friends and family. That is the best compliment we can receive.

David Donharl on 11/09/2023

Tire Rack recommended them, and it was a very good recommendation! I will certainly use them again.

Shop Reply

Thank you. We appreciate you giving us a chance to install your new tires.

Linda Block on 11/05/2023

They are friendly and professional at the same time. They are very thorough and explain what needs to be done and what will need to be done in the future.

Shop Reply

Thank you, Ms. Linda for allowing us to service your vehicle. We look forward to your next visit.

Dansten Hosey on 11/01/2023

Amazing work my truck runs like new

Shop Reply

We are happy to hear your Ford F150 is running like new. We appreciate you giving us this first opportunity to work on your vehicle and we hope to see you in the future when you have other vehicle repair or service needs.

Daniel Medina on 10/06/2023

Great service. Very quick. Polite and clean.

Shop Reply

Thank you for taking the time to leave us a review. We appreciate it you giving us the opportunity to help you with your vehicle needs.

Angela Johnson on 10/05/2023

Car #5 Excellent as always! And almost time to start again....lol!

Shop Reply

Thank you so much, Angela, for your continued support and allow us to repair and service your family's vehicles. We appreciate you trusting us to keep your vehicle safe and rolling down the road.

Harry Lattin on 10/04/2023

Good place to go get your oil changed

Shop Reply

Thank you. Don’t forget to bring in your oil change service punch card for buy 5 get your 6th oil change for free.

William Shelton on 09/29/2023

Great service and people... highly recommend!

Shop Reply

We are glad to hear you had a great experience. Please let us know if we can be of service on your Chevy truck in the future.

Tbird 01 on 09/22/2023

Hi Stacy You and your crew did a fantastic job replacing the engine on our 2017 ford edge titanium 2.0 ecoboost. Your communication was impeccable ! I’m so impressed with how professional and patient you were with all of our questions and quickly you got back to us if we left a voicemail. We’re so comfortable in that vehicle and now we’re so looking forward to going on long trips and not having to be so concerned that the engine is ready to just start overheating. You are excellent. Thank you so much . Richard and Teresa . Five stars !

Shop Reply

We love to hear about our customers 5 star reviews. Thank you for letting us know Stacy went above and beyond to provide great communication and professionalism. Please let us know if we can help with any vehicle repairs or maintenance in the future.

L L on 09/22/2023

Had a problem with my brake light sticking at the most inopportune time. Called Luyet Automotive asked if they could work the car in since we were leaving on a trip. They did and quickly took care of the problem. that is service!!

Shop Reply

We are happy we were able to get you taken care of quickly and this issue didn’t delay your trip.

Russell Dotson on 09/21/2023

Really great to work with.

Shop Reply

Thank you for trusting us with your braking system and front end/suspension system repairs on your Honda Odyssey. Unfortunately, sometimes we have to schedule repairs if we are unable to do the repairs immediately but we appreciate you understanding.

Holly & Dan Kramer on 09/11/2023

Being new to Arkansas, we needed a trustworthy, reliable, affordable mechanic. After calling around to get my car in I landed somewhere that ripped me off. I was about to resort in driving to Little Rock for any mechanical work, until I was recommended to go to Luyet. I made up in my mind that if they couldn't get me in by Wednesday when I called Monday that week for an oil change that I would go to Little Rock. Well as luck would have it, they WERE ABLE to get me in that Wednesday. They were super nice. I even added a small thing to them when I came for the oil change and they accommodated me. They have a system where they text you images of what needs fixing to PROVE why it needs fixing. I absolutely LOVE this. It's not just a print out of what to do, it's proof! Erin and the other front desk lady were so kind, helpful, and quick to get answers to anything I had. They got me in quickly for my appointments and I am VERY happy with the excellent quality of work for the price. Its rare to find a place that doesn't mark up something just because a woman calls about it. I will definitely be back and will recommend them to EVERYONE!! Thank you so much Luyet Automotive!!

Shop Reply

We love hearing from our customers. Welcome. We are so glad you were referred to our shop. We are happy to hear you had excellent customer service and your visit went well. We do strive to provide honest and be transparent about what we perform and what we find. We believe sharing the pictures with you helps to explain what we see and allows you to make the most informed decision about your vehicle. We look forward to building on this in the future.

Paul Chamoun on 09/08/2023

They repaired a significant oil leak in my 2007 Honda Pilot. They also back there work with an excellent warranty. Excellent communications from start to finish. The repairs were performed in a very timely service. I will use them again.

Shop Reply

Mr. Chamoun, we appreciate you taking a chance on our shop and for taking the time to let us know about your experience. Thank you for your trust in us and rest assured if you have any issues with your repairs we will stand behind it and we do offer a local and nationwide warranty with our repairs. Hope we don’t have to see you soon but look forward to seeing you for your next service.

Angela Robertson on 09/01/2023

Very nice people working here. I had a tire blow out while I was driving past this place and an employee helped me jack up my vehicle to change it out for the spare tire. To the man who helped me: thank you so much!!

Shop Reply

You are so welcome. We hate that you had tire trouble and jack trouble but we are glad we were about to help you get your spare out and tire changed. Please let us know if you need anything in the future.

jim ragsdell on 09/01/2023

I have used Luyet Automotive for several years. They have provided consistent top quality service for periodic maintenance and needed repairs for my vehicles. They have a professional attitude about service and I highly recommend them.

Shop Reply

We appreciate your continued trust in us and for your recommendation. We look forward to servicing your vehicles in the future and strive to continue to providing excellent and professional service and repairs in the future.

Freddy Gregg on 08/28/2023

Check engine diagnosis and spark plug replacement. Very friendly, quick service, reasonably priced.

Shop Reply

Thank you for allowing us to diagnose your Toyota Prius. We are so happy to hear your visit was filled with friendly, quick and reasonably priced service. Thank you for taking the time to leave us a review.

Michele Casteel on 08/26/2023

1st truck broke 1 mile away after they fixed it not. 12k 3 months trk still not right filing a complaint with state attorney general

Shop Reply

Replaced parts requested and then again per customer request under warranty. Unable to make customer happy after multiple attempts and when we refused to continue to replace parts that are not broken or damaged customer used profanity and name calling as can be heard on recorded phone conversations. State attorney general found no issues with our shop.

Brandon Johnson on 08/24/2023

They always take good care of all our family vehicles!!!!

Shop Reply

Thank you, Brandon for allowing us to repair your Honda Accord.

Rod Harrison on 08/24/2023

Always professional!!!

Shop Reply

Rod, thank you. We do try to keep our shop as clean as possible and therefore the customer’s vehicles as clean as possible. We appreciate you leaving us a review.

Ken Warnke on 08/11/2023

My experience there was not on par with other Napa locations. I was having some major issues with my Eco Diesel. All other Napa locations offer a Veterans discount that I have visited. They told me they did not honor Napa programs while wearing a Napa shirt. It turned out I needed a regeneration, which only took a short period of time to perform. They knew I was from out of state and traveling but could not get me in for repair for several days. I do understand I have to wait my turn, even though every other place we needed help made openings for us. The going charge for a regeneration is 110.00 that also includes at most places cleaning the map sensor at the end of the process. They charged me 251.00 and did not clean the map sensor which lead to me being on the side of the road once again. The next Napa location said they were sorry for what happened, they said they were almost a week out. The tech walked in and seen my hat. Asked if I was a Marine, I said yes. He thanked me for my service and said he would come in early and look at it in the morning. I stopped in before 9 to get a few things out of the truck and it was running like a top. Re ran the regeneration, cleaned the map sensor and I was on my way for 80.00. To date no more issues. I can not say my experience was a good one.

Shop Reply

We hate to hear that you didn’t have the best experience. We are not a NAPA owned shop, we are a local, family owned independent repair shop that signed up to be a NAPA AutoCare center. That means we partner with NAPA and do honor NAPA programs. However, a veteran discount is not a NAPA program, but we thank you for your service. I’m sorry that we were booked out a few days and weren’t able to get you in right away. We do have regular customers that have also had to wait a few days to get scheduled in and it wouldn’t be right to put you in front of them. They have been loyal to us and we don’t want to disregard their appointment and slip someone else in front of them. It seems you are stating your vehicle ran find when you picked it up and left then later had additional issues. We wouldn’t perform work on your vehicle or charge you for it if it wasn’t needed at the time we serviced and repaired your vehicle. We do call to get approval of work to be performed and give you a price to approve or not approve. We are happy you were able to get your vehicle issues addressed and they could get you back on the road quickly. We hope you had a safe trip.

Hayden Dwyer on 07/31/2023

Replaced full A/C system on sedan. Very thorough in diagnosing and troubleshooting possible issues to ensure cheaper solutions weren't possible and full system replacement was necessary, professional and helpful talking through the process. The clutch on the replacement A/C compressor was loose from manufacturer making a vibrating buzz when engaged after repair. They diagnosed the new issue, ordered replacement compressor, and replaced next day in a very quick turnaround time at no additional expense. All mechanical work was done well at a reasonable price and they stand behind their work. Exactly what I was looking for in a reliable local mechanic to use for future needs.

Shop Reply

We really appreciate your trust in us and allow us to repair the a/c on your Nissan Maxima. Sometimes we do have issues during repairs but we stand behind the repairs and offer warranty on our repairs. Glad we were able to get it replaced for you and get you back on the road quickly. Thank you for taking the time to let us know about your experience.

Andrea Love on 07/30/2023

Great job friendly people car done in record time

Shop Reply

We love hearing from our customers. Thank you for allowing us to perform your wheel alignment on your Kia Soul.

Ann Langle on 07/27/2023

We had our complete AC repaired august 2022 and in July 2023 it went out. But when we called Luyet, they didn't hesitate to say "Bring it in!" They fixed all the issues no charge as it was covered under warranty and we are very grateful for their honest service

Shop Reply

Thank you. Sorry that you have a/c issues but we do stand behind our part and labor warranty. Glad we were able to get you going back down the road with cold a/c.

Rita Sawyer on 07/27/2023

Excellent service and accommodated the needs of the client which was greatly appreciated. Great place to get your auto repaired!

Shop Reply

We love that you had a 5 star experience! Thank you for trusting us to replace your brake pads and to keep your vehicle going safely down the road.

Evert Turnage on 07/12/2023

Great communication, Satisfied so far.

Shop Reply

Thank you. We appreciate you taking the time to leave us a review.

Pam Lemnon on 06/28/2023

Quick in and out. Excellent service from all staff

Shop Reply

We are so happy to hear you had a great experience and felt at home at our shop. We look forward to helping you in the future.

Rebecca Jackson on 06/19/2023

Luyet Automotive has serviced all of our vehicles for many years! They have a friendly and helpful staff and do great work on our vehicles. It is the only place we take our vehicles.

Shop Reply

Thank you for always trusting us to service and repair your vehicles and keeping your family going safely down the road.

Karri Brackett on 06/16/2023

This is our second visit to Luyet and we are very please with the service and work done! Will be back!

Shop Reply

Thank you so much for returning for a second visit! We are glad to hear that you are pleased with the completed work and service you received.

Carl Pruitt on 06/14/2023

Great work

Shop Reply

Thank you for taking the time to leave us a review and allowing us to work on your vehicle.

Stephen Shirley on 06/13/2023

Repaired the Exhaust Manifold on my Ram. No more clicking on start. Very pleased

Shop Reply

Thank you for trusting us to replace your Ram's exhaust manifolds.

Gary Adams on 06/06/2023

Great work

Shop Reply

Mr. Adams, we appreciate you trusting us with your Nissan truck and allowing us to maintain it and perform your oil change services.

STAN CRAGG on 06/01/2023

Recently purchased a newer Toyota vehicle and had dealership swap wheels and tires from older vehicle, as they were in much better shape. Tire pressure monitor error came up and Luyet Automotive reprogramed sensors and replaced one in the spare donut tire that came with the newer vehicle. I have done business with Luyet several times over the years and find them to be THE BEST automotive repair shop, and the most convenient for all my needs in the Conway, AR area! Thanks again, Luyet Automotive, for quick, quality and fair priced Toyota vehicle service, and for keeping our two vehicles in great shape and road worthy!

Shop Reply

Thank you, Mr. Cragg, for allowing us to take care of your Toyota and tire sensor issues. Glad we were able to get you back on the road quick and for a fair price.

Rodney Grider on 05/30/2023

They couldn't even do a simple frontend alignment. So they charged to inspect it. smfrs

Shop Reply

Mr. Grider, sorry that we weren't able to complete the front end alignment. As part of the alignment, we perform a front end/steering and suspension inspection to determine if any of the front end parts are worn or loose. When we find parts that are worn or loose, we are unable to complete the front end alignment. In this case, we do not charge you for the alignment but charge a reduced amount for the inspection that was completed so that we can give you the information about your vehicle and if there are any safety issues with your front end.

Gale Flora on 05/30/2023

Got there at 7:40 AM on a Friday. I left at 9:30 AM. They charged me $26 and some change for what they called shop supplies. Some kind of spray to clean things off? I have a sealed transmission unit on my car I ended up paying almost $280 For a transmission fluid flush and change. Next time I’ll go to the dealership. I was told $229 before I came to the shop. They just forgot to tell me about the $26 for shop supplies. That’s considered variable overhead and a business expense. Pass through to customer? The dealership would have vacuumed my floor mats as a courtesy too! Not impressed with the service or the price. I won’t be back.

Shop Reply

I am sorry to hear your experience wasn't great. Unfortunately, Ford Fiesta vehicles take a special transmission fluid for manual transmissions and we informed you of this and let you know when you arrived that we had to order it and went to pick it up to try to get your vehicle maintenance completed quickly. We do charge shop supplies to cover the cost of the disposal of used/oil fluids, etc. The price you mention is the price before supplies and taxes. We hope that you one day can give us another chance.

John Harwood on 05/30/2023

great work... timely service... will be back

Shop Reply

Thank you so much for allowing us to keep your family's vehicles going safely down the road.

Bart Hight on 05/26/2023

They got my truck serviced and repaired quickly and professionally. I highly recommend them for your automotive repair needs.

Shop Reply

Thank you for trusting us with your oil change service on your GMC Sierra. We appreciate you recommending us and don't forget to bring your buy 5 get your 6th oil change free punch card on your next oil change visit.

Dennis Anderson on 05/21/2023

Friendly service, on schedule!

Shop Reply

Thank you, Mr. Anderson, for trusting us with your GMC Acadia brake repairs. We strive to provide friendly service and get your vehicle in and out as soon as possible.

Derrick Cathey on 05/20/2023

Had an electrical issue that was very difficult to diagnose but Luyet was eventually able to help repair the truck and get it back on the road. I appreciate their help and time spent and will use them in the future and recommend them to anyone needing repairs

Shop Reply

Thank you so much for traveling to come see us. We are happy to hear you are very satisfied with your experience.

De Tu on 05/15/2023

This place is great. Not only did they get my issue fixed, but their communication was spot on, including they offer text messaging. I've never been to a place that did that. They kept me up to date on my trucks progress and even contacted me regarding additional issues before they proceeded with the work, even though they couldn't finish the repair without it being done. Thank you.

Shop Reply

Thank you. We strive to be honest and upfront on what we find and with what repairs are needed. We want to give you the knowledge and information about your vehicle so that you are able to make the most informed decision about your vehicle maintenance or repairs.

Carter Rickman on 05/12/2023

Great place to business. Would definitely give them a try.

Shop Reply

Thank you for allowing us to perform your oil change service on your GMC Sierra. See you next visit.

Charles Campbell on 05/08/2023

Great job! Excellent service, highly recommend.

Shop Reply

Thank you for allowing us to calibrate the blind spot monitor/sensors and other repairs on your Mazda. Thanks for taking the time to leave us a review.

K G on 04/28/2023

Great service,prices are always fair.Just always a welcoming experience ! I will never go anywhere but here to get my car fixed

Shop Reply

We appreciate you giving us a chance. We appreciate you trusting us to keep you safe on the road.

Chris Witcher on 04/27/2023

The staff was amazing. They replaced my engine and dealt with warranty company for me. One of the best repair experiences I have ever had.

Shop Reply

We love to hear from our customers. Glad you had a 5 star experience. Please let us know if we can help with any repairs or maintenance in the future.

Randy Luyet on 04/21/2023

Good job at a fair price

Shop Reply

We appreciate the review. See you next time.

Annette Hopson on 04/21/2023

Have been in Arkansas less than a year and started to have some issues with my car, I found Luyet online and read their reviews and decided to try them, Beat decision ever, Good people and polite

Shop Reply

We appreciate you giving us a chance and we are so happy to hear your experience was five star. We hope to be able to continue providing you a great experience in the future with repairs and customer service.

Ashton Johnson on 04/10/2023

VERY professional and VERY thorough team! Business was quick and painless with them!

Shop Reply

Thank you for the kind works and letting us work on your Jeep Wrangler. We hope to help you in the future with all your automotive repair needs.

Breton Imhauser on 03/31/2023

Professional and reasonable for great service you can be confident in.

Shop Reply

Thank you for trusting in us and our repairs. Please let us know if we can be of service in the future.

ERIC GREATHOUSE on 03/31/2023

Fantastic service. Professional service Department. what a great experience

Shop Reply

Thank you for taking the time to leave us a review. We are so glad to hear you received fantastic and professional service. We strive to provide our customers with great experiences at every visit.

Phyllis Fitzgerald on 03/30/2023

We always have a good experience with this business. Very friendly and professional

Shop Reply

Mrs. Fitzgerald, than you so much for you kind words. We appreciate you and Mr. Fitzgerald coming to see us with your Ram Diesel and Chrysler 300 vehicles. Thank you for your trust in us.

Mike Geels on 03/27/2023

Have used Luyet for all of my vehicles. Great service. Reasonable prices.

Shop Reply

Mr. Geels, thank you so much for trusting us to keep all of your and your family's vehicles going safely down the road.

Jodi Green on 03/21/2023

Always fast, friendly & great service!

Shop Reply

Thanks for taking the time to let us know you had fast, friendly and great service. We appreciate it.

Piper Kennard on 03/20/2023

They were professional and good to work with as always . Iv used them before and will use them again. I would recommend and encourage people to use them for their automotive needs.💯👍

Shop Reply

Thank you for the kind words. We appreciate you allowing us to check out and diagnose your vehicle. Please let us know if we can help in the future.

Sam Bartlett on 03/08/2023

Honest and dependable. Highly recommend.

Shop Reply

Thanks for the recommendation. We strive to provide honest and dependable work. We want to be transparent as we can when informing you of the needs of your vehicle so that you can make the most informed decision regarding service or repairs that may be needed.

Brian Miller on 03/06/2023

They were able to diagnose and fix my AC quickly with minimal time without a vehicle.

Shop Reply

Glad we were able to get your a/c condenser replaced quickly. It comes with a 3 year/36,000 miles local and nationwide warranty. Let us know if you have any issues.

rob trubiano on 03/02/2023

Always very professional, the Mechanics are Duramax specialists and the srevice writers are awesome.

Shop Reply

Thanks for your trust in us to repair and service your Chevy Duramax.

Sean Sammons on 02/25/2023

As usual, Luyet take great care of my vehicles and worked to make sure the problems were resolved.

Shop Reply

Sean, thank you for trusting us with your family's vehicles. Sorry that we had to delay pick up of your Jeep due to the part that we replaced started leaking, but sometimes we do get a defective parts. I am glad we caught it before it left and we were able to get you another one installed to get you quickly back on the road.

John Bergstrom on 02/19/2023

You usual great job ! Work was performed really quickly and the price was fair. I especially appreciate the text messages with photos showing all the work or problems found. It really keeps me informed. I always refer you to people looking for a clean, quality shop.

Shop Reply

Thank you for your trust in us and letting us perform your service and repairs on your GMC Diesel. We are glad to hear you like the text messages of the inspections where you can see what we see to help keep you informed and make the best decision for you and your vehicle.

my4by4byfar on 02/14/2023

Luyet automotive was great to work with today. I trailered in a vehicle with a no start condition that I couldn’t figure out. Not only were they helpful in getting my vehicle unloaded, they were able to get to my vehicle in a matter of hours after I left it with them. As luck would have it, when they got in my vehicle, it started on its own from their very first try. After letting it sit, and trying it again multiple times, they contacted me to pick up my vehicle with no charge for their service. It would’ve been very easy for them to have taken credit for it’s running and charged me for fixing my vehicle. They were very timely in getting to my vehicle and they were very honest with me when they easily could’ve profited from my unique situation. They will certainly be getting more business from me in the future.

Shop Reply

We appreciate you taking the time to leave us a review and letting us know about your experience. We strive to provide repairs and service with honesty and integrity. Sorry you had to go through the process of trailering it in to us but glad there was nothing wrong with your Jeep. Please let us know if we can be of service in the future.

Mike Carter on 02/09/2023

Luyet rdplaced a u joint for me. Was done in a timely manner. Great service and people are very nice and kept me updated on what was going on with my truck. Will definitely use again.

Shop Reply

Mr. Carter, thank you so much for allowing us to check your vibration on your Toyota Tacoma. We are pleased to see you received great service and updated on the progress of your vehicle repairs.

Todd Mcwilliams on 02/02/2023

Great services!

Shop Reply

Mr. Mcwilliams, thank you so much for allowing us to perform a tune up and replace that leaking water pump on your Jeep Wrangler. It is is great looking Jeep and we appreciate your trust in us.

Rupert Moore on 01/13/2023

Very pleasant to work with kept me informed and repairs we done quickly

Shop Reply

Thank you for come to our shop for the first time and allowing us to repair your Dodge. We are pleased to see you had a 5 star experience. We look forward to servicing your vehicle and providing you excellent customer service in the future.

P G on 12/17/2022

Always a professional job!

Shop Reply

So happy to hear you received professional and excellent repairs and customer service.

Linda McKnight on 11/29/2022

Oil pressure sensor replacement at Luyet Automotive. They gave me a quote prior to performing the job and an estimate on how long it would take to complete repair. Both were accurate. Family business with a helpful vibe. Highly recommend!!!

Shop Reply

Thank you so much for allowing us to repair and service your GMC Yukon. We strive to provide excellent customer service and make you feel like family. Thanks for taking the time to let us know how we did!

Alfred Baldwin on 11/14/2022

Once again, great service at a very reasonable price. Thanks.

Shop Reply

Thank you, Al, for your continued trust in us. We appreciate you.

john clifton on 11/07/2022

Great place!! 👍

Shop Reply

Thank you for allowing us to perform your wheel alignment on your GMC Sierra.

Glenda J Brown-Hoyt on 09/07/2022

Excellent WORK(rodents ate my car wires in engine area!) Excellent PEOPLE! (Gave me a ride home!) Extremely Affordable! Thank You Luyet Automotive!🥰

Shop Reply

Hate that you had issues but thank you for trusting us to get you back on the road. Glad we were able to shuttle you back home while we performed the needed repairs. We look to forward to helping you in the future.

Jodi Green on 08/20/2022

Thank you again for perfect service!

Cody on 08/08/2022

Amazing office ladies and amazing service!!!

Shop Reply

Glad the vehicle service and customer service were amazing. The office ladies are pretty great!

Yousef Faleh on 08/08/2022

Really good and friendly place to get a repair. Did everything I asked at around the price range I expected. A part broke while they were working on my brakes because I have an old clunker and they were upfront about it and covered the cost and labor of replacing it instead of trying to unload the price on me. I recommend but don’t go in there expecting to get a cheap job done, they charge about the same as any shop your uncle doesn’t work at.

Shop Reply

Thank you for your honest review. We do strive to treat our customers right. Sorry that we had to get that part that broke and sometimes it just happens, but yes we want to be honest and upfront on what is happening and being repaired on your vehicle. Thank you for allowing us to replace your brake pads and rotors and other repairs on your Hyundai Sonata.

nees selides on 08/06/2022

They do a great job repairing. Worth the price. Communication is not always prompt. But they do a great job on the repairs and they work hard to get them done on time.

Shop Reply

We hate we weren't able to provide you excellent service but we are glad you had an excellent repair. We will strive to do better and keep you informed in the future.

Tony Healy on 07/30/2022

Great people that do great work

Shop Reply

Thank you for trusting us with your Honda CR-V. Glad we were able to get your power steering pump replaced and get you rolling back down the road.

Jodi Green on 07/30/2022

Very Great Friendly place, we use them for everything, not to mention, they know us by face. My husband & I highly recommend Luyet Amtomotive for you auto needs. Also, they have a sitting area, for you & your family while you wait on the repair.

Cathy Fisher on 07/27/2022

A great honest place to get your car or truck repaired.

Shop Reply

Thank you so much for your continued support over the years and allowing us to service your diesel trucks as well as your camper. We hate you are moving but see you when you pass through in the future. Good luck.

Go Hogs 4 Life on 07/22/2022

Always honest and got be back on the road fast.

Pj Sedall on 07/22/2022

Called to make an appointment for a wheel alignment and the person who answered the phone didn't give good customer service so I question why go there. Choose another service location who wanted the job via customer service call that was not present here. Sloppy customer service makes sloppy work on vehicle. Pass

Shop Reply

I do apologize that you didn't receive great customer service when you called in for a wheel alignment. Although I am unsure of exactly what happened and it is no excuse, but we have had a few new employees lately and we will strive to do better and provide more training going forward. I hope that maybe in the future you might give us another opportunity and try. Thank you for taking the time to leave us a review so that we can make changes and improve going forward.

Robert Trower on 07/17/2022

Best in town. Highly recommend.

Robert Trower on 07/16/2022

The best thing about the Luyets is they care. I’ve used them for years and this week I had a problem with my truck that was tough on all of us. Throughout the process they kept me informed, cool and supplied with coffee, water and snacks. They even worked a little overtime on a Friday to make sure the truck was ready! That says a lot. If you haven’t used them yet or it’s been a while. Don’t hesitate. They are great mechanics and better people.

Carrie Leger on 07/11/2022

Had my van serviced before a trip and they did fantastic! I've been having issues with my back end making noise. 2 other mechanics didn't find the issue, but Luyet found and fixed it.

Shop Reply

Thank you. So glad we were able to find and fix the issue and get you back on the road quickly and safely.

Michael D Williams on 06/12/2022

Our cross country travels came to a halt when, after hitching up our 35' Travel Trailer on memorial day, we did a brake/light check and found a problem with our trailer brake system. Could have been a very expensive and long wait as most local shops wouldn't see us for at least a week and quoted more than a grand to fix the problem. A friend recommended Luyet so I drove over when they opened Tuesday morning and was told to bring our 2012 Silverado 2500 Duramax in Thursday morning. After about an hour sitting in the waiting room the boss lady came in and said she had great news, the lights and trailer brake system problem was related to a poorly done ground wire and they were creating a new one. service was quick and cost us less than a third we were expecting to pay. haven't had any more issues with the brakes or electrical as we continued through Tennessee and Kentucky the following week.

Shop Reply

So glad we were able to get you back on the road fairly quickly and with a more minor repair. Safe and happy travels. Come see us again if you travel back through Conway.

Lucas Strack on 05/29/2022

Always a good experience and happy they are there for me. Highly recommend!

Shop Reply

Thank you for allowing us to perform your oil change services and replace your tires on your Toyota Tacoma.

Jodi Green on 05/29/2022

Great service

Alfred Baldwin on 05/16/2022

Excellent fixing of a unique problem. Just as I requested for a fair charge.

Keri Davidson on 05/10/2022

The folks at Luyet are awesome. They always willing to work around my crazy schedule to get my car serviced. They make the whole enterprise fleet process just as smooth as possible. This was my second experience there and I was immediately recognized and remembered when I called to setup today’s appointment. Friendly smiling faces and great customer service.

Shop Reply

We are always happy to do what we can to get you scheduled when you need to be. Yes, we take take care of many vehicle that use Enterprise fleet. Glad you had a great experience.

Ty Sisson on 05/06/2022

Great business. I had major repairs completed on my truck and they proactively kept me informed every step of the way. Excellent customer service and quality of work.

Robert Majors on 05/05/2022

Took my truck in for a/c. They charged 95 dollars and said compressor was bad. Quoted 1600 to fix. I wasn't all the way convinced so I took to another shop in about 45 minutes found out it was a fuse And it was way way over charged. Alot of things ho through your head. Hope everyone else who uses them are done better than me

Shop Reply

We are glad you were able to get your a/c going. The fuse wasn't blown when we looked at it and we didn't add or charge you for any freon. Hope it is still running good for you.

Matt Locklear (Praeus) on 04/27/2022

Always a great customer experience.

Shop Reply

Thank you, Matt. We appreciate you trusting us with your automotive repairs and maintenance.

Aaron Luyet on 04/18/2022

Great experience and great price. Quick service and went out of their way to explain everything need on my vehicle.

Shop Reply

Thank you so much for trusting us with your Toyota Tundra, Aaron.

Matt Fulmer on 04/08/2022

Friendly, fast, reliable, and honest food work. Highly recommended. Very professional.

Shop Reply

Matt, thank you for allowing us to replace the brakes on your Cadillac. We appreciate you trusting us to keep you safe on the road.

DeMarkco Stiger on 03/03/2022

Great service and Fast . They go out of their way to take care of you. THANKS!!

Shop Reply

We really appreciate you trusting us with your Dodge Grand Caravan. We stand behind the work we perform and please let us know if you have any other problems.

Kris Young on 02/17/2022

Nothing but great things to say about this place. They had my truck fixed in 4 hours, that another shop couldn't figure out in over 2 months. Very professional, excellent customer service, they are honest and up front, and a great experience all around. They have definitely made a returning customer here!! Thank you Luyet!!! 😊 👍

Shop Reply

Kris, we appreciate you giving us the opportunity to work on your Chevrolet Silverado diesel. We are sorry to hear you had trouble at another shop but glad we were able to help you and find the source of the problem. We look forward to helping you in the future.

Anybody Else on 02/15/2022

Fast service and much more affordable than expected. Will use again.

Shop Reply

We appreciate the kind words and we are glad to see you had an excellent visit at our shop. See you next visit.

Rocket Stoves Rock (Ron) on 01/20/2022

I was having ignition problems. I had researched the problem and they fixed what needed fixing without adding anything unnecessary. I was satisfied with the work and the cost.

Shop Reply

Glad we were able to get you back on the road and take care of the ignition problems. Please let us know if we can be of service in the future.

Mt. Zion Media Conway on 12/10/2021

Great people great service

P G on 11/27/2021

Always a good experience. Very professional and not trying to sell you the store.

Shop Reply

We pride ourselves on only offering you the service or repairs that you need. We are upfront and honest and never mind showing or explaining any service or repair. We love to offer our digital vehicle service so that we can show you pictures so that you can see what our technicians see. Thanks and see you next time.

Stan Stan on 11/14/2021

Steven and Elizabeth Luyet, along with their team of auto technicians, operate what I think is the best automotive repair shop in Conway. They go beyond what any other shop does in terms of communicating the issues and recommended course of action needed to get your vehicle back on the road, dependable, and safe. Their clean and organized shop is outfitted with the best equipment to service your vehicles’ needs. It’s always a pleasure doing business with people you can trust, and who put pride into their work. I would recommend this shop to anyone who needs automotive repair work, or simply wants a great price on a new set of tires. #letsgobrandon

p Butler on 11/10/2021

The best!!!

Shop Reply

Mr. Butler, we appreciate you trusting us with your Ram truck and look forward to future visits.

Kris Huckaba on 10/20/2021

Amazing group of people, excellent customer service and highly knowledgeable Mechanics on duty. Haven't had a car problem happen yet that they couldn't figure out and solve quickly.

Shop Reply

Kris, we appreciate your trust in us and our ASE certified technicians. Wish we had better news to deliver on your van.

Otty Newcomb on 10/08/2021

I’m from out of town keeping grandson and my low tire warning came on. My son-in-law recommended Luyets and I drove there. They checked all tires and let me know they added air but did not require any repair. Gave me peace of mind for my travel home today.

Shop Reply

Thank you so much for the kind words. We were happy to help. Next time you are in town let us know if you need anything.

carol hahn on 10/04/2021

Good service as usual. See you the next time one of the cars needs service

Shop Reply

Mrs. Hahn, I appreciate you allowing us the service your vehicle. We are happy your service was good as usual. See you next time!

Randy Newton on 09/06/2021

My 2003 Sierra was starting to show it's age. Never had any major work done on it before but decided to have things checked and while I wasn't having to drive it every day. Luyet's checked things thoroughly and have my truck driving better than it has it has in years. Will definitely be using them again.

Shop Reply

We appreciate you, Mr. Newton. Thanks for trusting us with your Sierra.

Anita Holloway on 09/03/2021

Best place for auto repairs, I've found. Highly recommend.

Shop Reply

Thank you for allowing us to get your granddaughter’s vehicle ?? safely back on the road.

Tami Wiedower on 08/29/2021

Prompt, thorough, good prices

Shop Reply

We are happy to hear that you received great service! Hope to be able to help you in the future and be your one stop shop for all your automotive service, maintenance and tire needs.

Dusty Stevens on 08/18/2021

Great shop. Very friendly staff and very good technicians

Shop Reply

Thank you, sir. We try to employ the best staff and technicians. We strive to have all employees ASE Certified.

Kerry Brown on 07/27/2021

Always awesome service!

Shop Reply

Thank you, Kerry. We are happy to help and strive to provide awesome customer service and excellent quality repairs. Thanks for trusting us with your Jeep.

Jamie Kissinger on 07/04/2021

These guys (and gals) are the absolute best in Arkansas! Dedicated as all get out! I've sent a multitude of people there and no one has had a bad experience! Worth it so don't delay!

Shop Reply

There is no greater compliment than that of a referral. Thank you for your continued support and trust in us, Jamie. We appreciate you!

Lucas Strack on 06/28/2021

Elizabeth and Steve were great to work with. Good communication, price, & quick and quality service. Thanks ya'll! Highly recommend to anyone!

Candice McPherson on 06/11/2021

First time customer, and plan to return. Very professional service.

Shop Reply

We love to hear that, Candice. Here’s to the future and that we can always provide you with this kind of service. ?? ?? ?? ?? ??